F.A.Q.

How do I create a ticket?

Please see this page for more info!

How do I apply to be staff?

Please fill out the staff application form once you meet the requirements listed at the top of the form (you can miss one or two, we see these as more of a guideline)

Is there a TeamSpeak server?

Of course, the address is ts.frozensoul.co

Can I record for YouTube or Twitch on our servers?

Of course! We do however ask that you mention us as the server that you are playing on and if possible place a link to our website in the description of your video. Unfortunately we do not have any YouTuber/Streamer ranks setup. If you have any ideas for these, please let us know!

What are Points and how do I get them?

Points are Enjin's micropayment system. These allow you to get rewards from out online store. The easiest way to get these points is by donating. However, all players are able to get what a donator would, even if they do not choose to donate, by simply voting for the network!

What protection system do our servers use?

All our servers run GriefPreventionPlus due to it being so easy to use for you, our players and also its effectiveness at stopping griefing!

When do Secondary worlds reset?

Secondary worlds reset automatically on the 1st of every month during the first restart of the day, which should be at midnight EST. The End also resets on the 16th of every month aswell

What are Secondary worlds?

Secondary worlds are worlds like the Nether, Deep Dark, The End, Twilight Forest, etc. Basically everything BUT the main would where you originally spawn in build. Note: Personal worlds, Space Stations, and Planets (on packs with Galacticraft) do NOT get reset.

Is PVP allowed?

PVP is only allowed in the secondary worlds. PvP deaths will not be refunded.

Is Raiding/Griefing allowed?

Please read our rules